Sierra Subaru of Monrovia Reviews

Check out what our Subaru Customers have to say about us!  We strive to give you the best experience possible!  We want to be your number one Subaru Dealership in Southern California!
September 15, 2017
ray916221
i have to say thanks for all the help for john manager in sierra subaru for the best service from buying my car and getting some parts of my new car. fast and service and recommended to all my friends and family to check this dealership specialy look for john if u want the outstanding service for buying your new car. thanks again ...


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September 15, 2017
Adam G.
All I can say is the staff goes above and beyond to take care of their customers. David is the man and I appreciate all the help and service from everyone.


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September 12, 2017
sweetmilkbuns
I'm loving my new Crosstrek! The folks at Sierra Subaru in Monrovia are awesome! They gave me a great deal on my new Crosstrek! Such an awesome car and I'm very happy!


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September 10, 2017
Caryl
We spent a lot of time deciding exactly which model of the Crosstrek we wanted, Sierra was one of a few local dealers that had the color and features we desired. After contacting the Internet Manager by email, they said they would match the CostCo Auto Program price. When we arrived, our sales rep, Jerry Xiong, had two cars ready for us to drive. He was very informative and patient, especially with the iPhone connectivity and driving with the EyeSight system. The negotiations were quick and they


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September 04, 2017
Amparo P.
This place has great customer service. Everyone is super friendly and very attentive. We're super grateful for John Ruiz for helping us purchase our very first Subaru. We can't thank him enough for his great service. I highly recommend this dealer to anyone and everyone.


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August 31, 2017
Zachary W.
Huge thank you to Coty at Sierra Subaru for selling me a new Crosstrek! After a xxxxxxxxxxxx and pushy experience at Subaru of Glendale last year, my girlfriend and I were turned off from car shopping for quite some time. We chose to schedule a visit to Sierra Subaru instead and had a completely different, positive experience. Sierra


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August 30, 2017
Code537
This review is a bit overdue. You know the feeling you get when don't know what great a deal you got until you hear about other people's experience? My sister and I went to Sierra Honda looking for a new 2017 Accord LX. We were greeted by a sales person, Eric, and the General Sales Manager, Elle...


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August 27, 2017
SpeedyGonzalezzz
I'm so happy to join the Subaru family and Sierra made it easy for me. I has done my research and knew I was getting a great deal. Everyone was so great and helpful every step of the way: John Ruiz, Will, & Mike in Finance. They took the time to explain everything and options. It was stress free and easy, we were done in less than 2 hours. Highly recommend!


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August 12, 2017
Patrick M.
Easy to deal with. Well known trustworthy dealership. I really appreciate all they do for me and my family members that have bought cars from the Sierra dealerships.


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August 11, 2017
Magali K.
My service department representative Aaron Marris was very pleasant and would keep me informed, at least every half hour, of what they were doing to find out why the battery was dying. He knew I was going to stay and do some work while my car was being serviced and fixing the battery problem so he told me that I could sit in one of t


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August 09, 2017
Subi.lover
So entire staff from sales to management and finally finance were courteous, knowledgeable and not a pressure type environment. They knew the vehicle and explained with patience, and detail all aspects, so I could make clear choices of what I needed in my car.


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July 31, 2017
Redhot68
The team was helpful and very efficient with purchase of two vehicles. Coty was very friendly and accommodating. He made us feel like family and we are very happy with our experience. We never felt pressured or stressed and would recommend to friends and family.


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July 29, 2017
Dolores S.
I was in search of my first Subaru car! I inquired via email and Marie Perez was excellent asked me if I was able to come in and test drive the Crosstrek I was interested in, only it wasn't the color I was looking for, once I arrived I was greeted with a nice welcome from Marie, she then introduced me to Ashley Nazarian and she greet


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July 23, 2017
Ashe M.
Not only do I love my new Subaru Forester, I want to thank the personnel at the dealership for inimitable, professional courteous service in helping me choose the right car for me. Without being pushy, I was given the time to explore and questions were answered patiently. I recommend the Forester for both beginning drivers as well


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July 08, 2017
Robert T.
Outstanding sales people. The whole experience was incredible. Edgar is a man of his word. If your looking for a Subaru give this dealership a chance and I guarantee you'll be very glad that you did. Very impressed with honest good sales people. They made buying a new car a very pleasant experience. It was an absolute pleasure. Thank


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July 07, 2017
Bill Allen
I bought an 2017 Outback here and it was great. Everyone is very friendly and polite. The price I got over the internet was very good. I want to mention Leo who patiently showed me how everything in the car works and set up my StarLink account and system. And Steve in finance never rushes anything and answered all my questions. I can't wait for my first Subaru road trip!


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July 06, 2017
LoveToHike25
I came in to the dealer to just look at outbacks. And Coty helped me out I ended up leaving with a 3.6 touring model. I love it and was surprised how non pushy and easy the process was. they treated me like a person and not just another number. Thank you Coty For the experience!!


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July 06, 2017
Alex13
Coty was super cool and very helpful. He helped me get my car in a fast transaction without any problems that I couldn't take it home that day. Great customer service


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July 01, 2017
Cory244
This dealer ship has always been excellent with customer service and Coty really knows his stuff and shows a passion for the cars and the customer.


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July 01, 2017
Subaru123
I came in looking for a car for me and my huskies, Leo did a great job explaining my options. He was very detailed in the differences of each car. My dogs love the new car and fit comfortably!


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July 01, 2017
Subaru_lover23
I had such a great experience at Sierra and Leo was amazing! He answered all of my questions and took his time with me. It was one of the best experiences I've had. I would definitely recommend him!


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July 01, 2017
Monica G.
Subi Parts! Thanks for helping a girl get her car parts! Whenever I call, the guys are always helpful. They don't hesitate to double check the back. Even if they don't have what I need, which is rare, they'll give me a list of other places that would. I mean a print out with numbers and location. Needless to say, the quality of my pa


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June 30, 2017
Martin364
I purchased my first car from Sierra Subaru and they made me feel comfortable throughout the whole preocesss. They gave me great service, but above all they game me a great deal on my new car! If you're in the market for a Subaru I highly reccomend that you stop by.


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June 29, 2017
Jojo2017
I received warm greeting from Coty, he showed me various models and different options, test drove the car and had no sales pressure. Managed to work out a great deal, and closed the deal, paperwork went smooth and fast. I had a very pleasant buying experience, the way it should be.


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June 29, 2017
michaelcha
From the moment I walked on the lot, everyone treated me very professionally and like family. They have a very friendly and hospitable staff. I was nervous at first, but the staff definitely helped make this purchase an easy one and looking back, I'm happy with the car and I'm happy I went with John and his staff at Sierra Subaru.


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June 27, 2017
Annie B.
My husband and I have been long-time customers of Sierra Subaru. We bought our first one here many years ago and had it regularly serviced here. Now with 244,000 miles, it was time to make a change. From my new (to me) car buying experience with Gordon to my "re-delivery" with Ashley and Leo and the many years that Jaime has helpe


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June 21, 2017
Jaymie W.
Incredible service, honest staff and great location. I only trust Sierra with my maintenance and purchases. I purchased my Impreza in 2015, have moved since and return to Sierra for all of my maintenance needs.


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June 17, 2017
Cathy C.
I cannot say enough about the staff at Sierra Subaru. They are professional, friendly, kind, considerate, and always do the absolute best job in both fixing my car, and taking the time and energy to explain everything to me and they treat me with respect. They are like family. Jaime Vega is exceptional at providing excellent customer


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June 15, 2017
Peter D.
This place is great. My dad has purchased three cars from Sierra within a span of about 8 years. He does so because they are the most competitive and offer the best service. They had the best online quote compared to any other SoCal Subaru dealers for a 2017 WRX Limited and obviously that brought us in.When we got there we were greet


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June 11, 2017
Tom L.
Purchased my car from them, great honest service, no run around, no big up-sell pressure. See the internet manager Edgar Oliva for a fair price and even better respectful customer service! Worth a drive compared to many other local SoCal Subaru dealers!


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June 07, 2017
Kris E.
Great customer service! We went in there to buy a Crosstrek Subaru and came out with the one we wanted! The person that attended us to finalize our contract was great he really disclosed and explained everything in our contract before we signed! I love Sierra they really try to help the clients to the best that they can! They will wo


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June 06, 2017
Justin S.
Hands down best serviced I received at a dealership! No hassle online pricing & very knowledgeable sales staff! Picked up a 2017 wrx for 500 under MSRP! Thank you Jimmy & Luis for making my first car buying experience a breeze! I really appreciate it!! We will come back for our next Subaru!


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May 17, 2017
Williamson S.
I came to this Sierra Subaru dealer twice. Once by myself 2 weeks ago to investigate about the Crosstrek. And again today with my daughter to test drive the Crosstrek. Both times, the sales consultant Jessica was very helpful in explaining all the features. But most of all, both Jessica and the manager Michael treat us with respe


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February 18, 2017
Fern A.
Leo was great. Little time wasted going back and forth with numbers. He keeps it real!


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January 21, 2017
K o.
Friendly and knowledgeable staff. Made our purchase fast and easy. Thank you Leo, Rudy and Mike :)


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January 16, 2017
Frank Magana
Great thank you Cody salesmen. Mike in finance. ..


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December 31, 2016
Alex B.
Dropped by here for a test drive. Ashley set up an appointment for me and my buddy. Unfortunately we were late by 30 minutes, but it was not an issue when we got there! Awesome.The place does look very dated though..I wanted to test drive the BRZ in manual, but they only had the automatic and overall it was a pleasant ride. The per


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December 22, 2016
Jazzy Y.
I just purchased a brand new 2017 Subaru WRX with this dealership. I've been to many dealerships in the past and even work at one myself (Im a finance manager). I don't like BS and I'm very straight forward. I walked into Sierra Subaru just to look at a 2017 WRX. I knew I was ready to buy but it has to be the right price and a good s


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December 16, 2016
Michael B.
Bought a brand new wrx fully loaded last week.Good customer service and even better customer service if you have good credit.Young and helpful sales staff and an experienced management staff that works with you.New to Subaru, we did our research and the small store atmosphere at Sierra was right for us.


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December 12, 2016
Carolyn P.
I have a newish CrossTrek XV *hybrid*. It turns out that not all the dealerships have technicians trained to work with this double-engine. I needed a major factory replacement -- which happily was covered under the fantastic 3-year/36,000 mile bumper-to-bumper warranty from Subaru -- and this dealership had the trained person to do i


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December 11, 2016
T.K. B.
I'm writing today to praise the work and customer service by Jaime Vega in the service department. If you've read some of my past posts you will see i wasn't very satisfied. After dealing with Jaime a few times now I have to say I'm completely satisfied with the work done there. Jaime is a man of his word and that means everything t


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December 09, 2016
Tom H.
Jaime Vega was terrific today. My wife and I took our new Subie in for service today and his attention and service was great.


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November 29, 2016
Michael H.
Let me first say, I did not purchase a vehicle from this dealer as they did not have color/trim combo I was looking for. However, I did get to work with Gordon as he showed us a vehicle. Even though I did not buy a car here, I have nothing but positive things to say about Gordon as he was excellent in his customer service. If you pla


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November 26, 2016
Regina R.
I recently got my new Subaru Forester from this facility. The experience was overall good for me. The negotiating part is always tough no matter where you go but what made this place great was that I never felt unwelcome. Now the reason I say this is because my experience at Glendale Subaru was uncomfortable and just plain bad. M


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October 25, 2016
Stephen A.
I bought my 2017 wrx here and the staff is very helpful and easy to work with . Vahe (sales manager) made sure my buying process was simple and smooth. I would definitely buy here again.


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October 25, 2016
Nick S.
I heard about this dealership on the radio Jerry Reynolds "the car guy" recommended.My friend has a 2005 Subaru which he bought here, and loves the car. I went with him for his service appointment, gave me a chance to check out some new cars. Totally like these car's plus I got a chance to test drive new legacy. Great looking ca


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September 18, 2016
Gilbert de Oca
Go find Mike or Aaron in Service they'll both give you an excellent customer service. Got free stub for pastry in their cafe, got my warranty parts fast and completed the work on time. Please continue the good job guys! And may the good Lord bless you more! Best regards,... Gilbert - 2016 WRX Owner See More


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August 16, 2016
Jason N.
This review is for the Service Department. After months of trying to track down a leak with Puente Hills Subaru with no success, I was left to try out another dealer (check previous review of PH Subaru).I first got in contact with Jaime the service advisor. He told me bring in the car next week. I bring the car in and they are sla


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August 13, 2016
T W D.
This review is strictly regarding the Service Dept.After purchasing my vehicle 3 years ago at the Glendale Subaru Dealer, I never felt they had a solid hand in their service dept. Fast forward, 37k miles Felt with Christina in service to setup my appt. She was very pleasant and professional. But my Service experience went to a new l


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August 11, 2016
Wes D.
Back in 2015 I purchased a STI @ Sierra. Best thing that ever happened is Sierra parts and service people. Especially Sal (parts for my Honda pilot) and Jaime (for my Subi). Excelent service, kind, helpful, and fast. Both these guys go out of their way to help and are exceptional at their jobs. This keeps me coming back again and aga


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August 08, 2016
Jenny M.
I recently bought a car from Sierra and cannot say enough good things about their sales department. I came to Sierra after dealing with pushy, sales people that had tried all kinds of tactics to sell me a car that I wasn't even sure I wanted. I had even visited another Subaru dealership that refused to work with me to find a deal for


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July 23, 2016
Cherie S.
Took my car in for service and I must admit I always dread it because last thing I want to know is there's a bigger issue lol anyway took it in to Sierra and was welcomed by John. He helped me out with all my concerns and wala was happy to find out my baby was all good. Just needed routine service. It was a smooth, fast, and positive


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May 17, 2016
Veronica V.
I love love love the service department. I purchased my car in Glendale and hated the way they handled certain issues after I purchased my car so I checked out Sierra Subaru for my first service and they were awesome! They opened up earlier than 7a.m. so I didn't have to wait as long and Jaime who was my service consultant was help


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April 09, 2016
Maria_123
Looking into buying a new car, being clueless on what type of brand I wanted, I went to sierra Honda and started looking there to where I met Brandon Cisneros a salesman there who helped me out. As Brandon greeted himself, and was very helpful, he was the one to help me choose my first car. Any ques...


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March 15, 2016
Jake A.
I got my new WRX at Sierra Subaru and my experience was excellent. Coty and Eric helped me throughout the entire process and they were extremely helpful. If you're looking to get a car then Coty and Eric are your guys! It was my first time buying a new car and they explained the entire process to me. They showed me where I would be w


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March 01, 2016
Elizabeth O.
I have to say that I had a great experience at Subaru. They worked with my husband and I on getting it to where we wanted to pay monthly. I knew what car I wanted going in and it took less then a couple hours for the whole process. They were fast and efficient. Since it was my car my husband encouraged me to do most of the talking. T


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February 11, 2016
Darryl S.
I love the service department. John is amazing, but everyone is helpful, knowledgeable and quick. I also love everyone in the sales department. Michael sold me my car, but Rudy is super cool and I absolutely love Shawnee. She is vibrant and knowledgeable; willing to keep researching every detail of all makes of Subarus. I wish I


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January 28, 2016
briannaM
I bought a car about a month ago from Sierra Honda, it was a very pleasant experience, they were willing to work with our budget and gave really good service. I worked with Rob who was very nice and did a great job. Thanks!


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December 15, 2015
Christoffer D.
Got my Wrx a couple days a go shani was the one who helped me it was the best experience from a car dealership I ever had this was my 5th car so I had gone to a handful before, thank you sirra Subaru their finance officer mike is also awesome thank you guys


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December 06, 2015
Karen E.
We had an excellent experience at Sierra Subaru! Our salesman, Frank Park, was able to meet our specific requirements at an incredible price. He was professional and courteous and made the entire process as easy as possible. I would definitely recommend going to see him!


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November 14, 2015
Grace9516
I just bought 2015 CR-V from Angela Tsang last night. This is my best and happiest buy car experience. She make sure what I want and don't waste my time. She is very honest what she can give what she can't. So I feel very comfortable deal with Sierra Honda. They have very team work. I will recomme...


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November 08, 2015
Daniel W.
This place is amazing. i went in here to buy a Subaru BRZ and they really took care of me. I worked with cody and Vahe. Cody was super knowledgeable about all the cars and really helped me make my decision. They were both extremely friendly and when i had an issue with the bank they really helped me find other solutions. Mike the fin


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November 07, 2015
JKolbow
Friendly, fast, service. Fair pricing and time commitment.


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November 07, 2015
Mgloco91016
This place was good the vibe of the place was awesome I like the way they do business here


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November 06, 2015
Lim M.
I had an issue with my car leaking power steering fluid, I took it in to Sierra Subaru for them to inspect the issue. Prior to this, I had my friends helped looked at it for me and they noticed a leak at the bottom of the under cover and they recommended to take it for inspection. So back to Subaru, they confirmed it was a rack and p


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October 25, 2015
Peter K.
I have bought many cars before... mostly BMWs and Mercedes, but buying my first Subaru from Sierra Subaru was by far the easiest and best experience ever. I did my research going in and knew what I was willing to pay, what I wanted for my trade, the interest I expected to pay, and how much down I was comfortable with. All I had to


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September 15, 2015
Luis S.
If you need a car you need to go here i finally got my dream car thanks to sierra subaru. I had some personal issues that prevented me from getting approved on a loan. It took about 3 weeks of the staff here going back and forth with the bank and here iam driving my 2016 STI. The staff was pretty cool when i first walked in its not t


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September 13, 2015
Joshua B.
Just wanted to share my experience here at Sierra Subaru. The staff was very friendly as I walked into the dealership. Was greeted by Frank as I was looking into getting myself a 2016 WRX, although I was interested in a base model. They didn't have any in stock, but saw that I was still really interested in one, so they let me test d


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August 25, 2015
Cheryl B.
Just wanted to post a review on my great experience at Sierra Subaru. Four years ago, we bought a new Subaru Outback (our first) and have been delighted with it ever since. Looking for a smaller used vehicle, I checked Honda and Sierra Subaru. I eventually purchased a 2014 Forester--Eric was a terrific salesperson and sales manager R


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July 11, 2015
positive3
My Honda Accord purchase with Sierra Honda in Monrovia was a very pleasant experience. Jeff Stevens and Rob Hernandez both assisted us during this purchased via email, phone calls and in person. Jeff Stevens worked with us to meet all our expectations at the dealership. He handled the negotiation...


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July 07, 2015
Mister M.
Wow, I didn't know there were so many bad reviews from other people's experiences. I just purchased a brand new subaru this pass sunday, my first subaru EVER. I never thought I would own a subaru but I do own one now. The car I got is fantastic. I test drove other brands and out of curiosity I ended up at this subaru dealership a


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June 09, 2015
Ren C.
I came here with the thought I would only test drive their cars because I seemed to be 95% committed to another car that I like. Before I came here, I did my research on what cars I would like to have. A car that is reliable for living in the city and also a car that would be suited for the outdoor life ie. Hiking, camping, rock clim


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May 23, 2015
jane l.
Sierra Subaru, you made car buying an awesome experience! Michael was so nice and helpful, he made sure not to be the "pushy car salesman!" Ashley took me for a test drive, explained the difference's between the vehicles and was so smart in listening to my concerns ..,then proceeded to show me the exact vehicle I wanted!!! I am so


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April 08, 2015
Alvos
I was in the market for a Honda Fit and I'd been shopping around and dealing with sales people at a number of dealerships all over Southern California. I found the car I wanted, had a deal I was working on at one dealership and after hours of negotiations and sticking to my guns (I wanted to finance...


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April 08, 2015
Jo Elaine Avila
Catherine was extremely helpful, honest, professional! The entire team was great and really looked out for our best interest! Thanks Ya'll!


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March 14, 2015
Isabel A.
I brought my car in for service on Friday the 13th and I was helped by John R. He was extremly professional and very curtious. I recommend Sierra for those who are Subaru owners. Thanks john


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March 12, 2015
Mr N R.
Took my Impreza for service today and I was quickly greeted by John R. A service consultant. For the first time in all the new cars I've owend. this is #5. I was surprised for the excellent service I received. I've never left any service department as happy as I did today. Overall my experience at Sierra Subaru has been satisfactory.


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March 05, 2015
Bradley R.
These guys were great! James, Jr and Jaime really, really saved me. I just spend a thousand dollars at another Subaru dealership getting a ton of maintenance and the other dealership didn't reconnect the wires to the spark plugs correctly. I was driving down the freeway and the wires came undone and the car began uncontrollably sha


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February 14, 2015
Amirah May L.
John Rodriguez is the man of the hour. We needed to service our Mazda CX-5, and John was the one who helped us. He was very courteous and friendly. Thank you John - see you again next time! :)


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February 08, 2015
Craig W.
My wife and I bought a new Forester here today and couldn't have been happier with the entire experience. Josh was great to work with, amiable and easy going, and definitely didn't fit the mold of the usual 'car salesman.' There was no pressure throughout, just information given to help us make the best decision. His manager (forgot


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February 03, 2015
VikenB
I just had my new Honda Pilot and the service this dealer provided was top of the line. Mariano was very courtious and did not stop calculating (which didn't take that long) until I was happy with the price I'm paying. I've leased 7 cars my entire life and I can say this has been the best experienc...


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January 23, 2015
Brad K.
This review is for the service department. I recently took my car in for routine maintenance and was promptly greeted by Johnathan Rodriguez. His positive attitude and warm, friendly demeanor was very welcoming. I never felt any pressure from him to have additional work done on my car like I have at other dealer's service departme


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January 22, 2015
Chevy M.
Brought my Subaru here for its regular service and my service consultant John Rodriguez was on point. John was upbeat, friendly, personable, and helpful. You couldn't ask for a better face and person to greet you when you walk in and handle your service needs. This is the kind of customer service that helps with the retention of the


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January 20, 2015
Shawn L.
Really good job on my 12 wrx it's riding like new after my 30k service thank you Jaime v


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January 17, 2015
George V.
I brought my car here for minor service and to check on a smell that I have been noticing for a few days now. Oscar helped me out and figured out the problem right away. I feel very comfortable taking my car here in the future mostly because my service advisor didn't try and upsell me on service I didn't need. Oscar was professional


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January 16, 2015
Elizabeth J.
I've been meaning to write this review. I just bought my first Subaru Forrester. Alvin, was my sales person he made it very easy to buy my first car. I just had the car serviced and I was helped by Oscar, Who was very patient with me and explained the whole service process and provide me with excellent information about my car and


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December 15, 2014
Judith B.
FRANK PARK at Sierra Subaru - Monrovia is a superb salesman who was not pushy and very patient. I am very pleased with my Subaru and would highly recommend FRANK PARK as a "Go To" person in Sales. Purchasing a car is a process that is way less stressful with patient and considerate and experienced personnel(such as Frank, Michael a


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December 08, 2014
Ricky D.
I had a great sales person name Alvin! He help me straight out the way. We started from email then phone calls and made it easier by texting back and fourth. He felt patient and determine to help my needs about purchasing a car. This dealer having my car freshly shipped and detailed made me excited and thankful! Thanks for all your h


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December 02, 2014
Ryan M.
I dealt with Frank Park at Sierra Subaru. The overall service and experience was great. Frank was courteous and not at all pushy; he was able to answer all my questions. Although I ended up having to purchase the car from elsewhere for various reasons, I would highly recommend this dealership.


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October 27, 2014
Jo H.
Wonderful quick service today for my subi! Free wifi so I could finish my work in waiting room. I got a free coupon for a car wash. He took the time to offer me suggestions in how to repair some cosmetic blemishes. I paid a buck to repair my bumper some clips that were missing. Not crowded on a Monday afternoon got in and out In a li


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October 26, 2014
cph2
I am so happy that this has been my experience and it is with great pleasure that I can share the following 5-Star review: After searching on-line, reading many vehicle reviews and pricing guides, speaking to sales people over the phone, going to multiple dealerships in person and spending well o...


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